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Continuing Issue: Mobile App Login Issue And Options

We are still working diligently to fix our login issue with our mobile app with our latest version 17.29.26. Until this is remedied, members can access our troubleshooting document which lists a detailed step by step process on fixing the mobile app on your device. Please ensure that you have the most recent iOS version on your phone if you know how to install it.

You can download the steps here.
 
We sincerely apologize for any inconvenience this may cause. If you need further assistance, please contact our tech support line at: 1.866.209.2615 but please note if you don't know your credentials (member number or personal access code) they can not assist.  If that is the case please contact us directly at 1.800.561.2557 or memberhelp@tpcu.on.ca. Please note however we are experiencing an increase in calls at the moment, and we appreciate your patience in this matter.


 

 Taking care of our own

​Whether you’re a police officer, family member or civilian employee, we’ll go above and beyond to help you take care of anything from an everyday moment to a big financial milestone.

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The Police Credit Union Rewards Program

​MAXIMIZE YOUR MONEY

Our Rewards Program is open to any member and ensures you get the most from your money: 

  • No fees for day-to-day banking

  • Highest possible savings and investing rates

  • Lowest possible borrowing rates

 

​START YOUR POLICING CAREER STRONG

Focus on your grades, not your financing with Your Recruit Loan, a line of credit, your choice of Mastercard® and more.

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Limited time offer on 5-Year Conventional and High Ratio

3.99% on 5-Year Mortgages

A convenient way to be alerted of fraudulent activity

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​Check in on your financial health

Make sure you’re on track to achieve your goals with a personalized financial check-up from one of our experts.

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Quick, convenient banking – wherever you are

 

I'm consistently impressed by the personalized service at the Police Credit Union. They go above and beyond to ensure every customer feels valued, making banking a truly pleasant and personable experience. Their dedication to accommodating individual needs sets them apart and fosters a sense of trust and loyalty.

Stephanie, Toronto Police Services

 
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