Skip to main content
 
Member Solutions Center

CONTACT US

 

Taking Care of Our Own...through locations to serve you

​We are always happy to hear from you! Whether you are looking for someone specific or to answer questions we can be reached:

 
Member Solutions Center Representative
General Inquires (Canada & USA)1.800.561.2557
If calling outside Canada or the U.S. 1.416.226.3353
Lost or Stolen MemberCard 1.888.277.1043
Mastercard Cardholder Service 24/71.855.341.4643

For technical assistance with on-line banking

(this includes concerns with online fraud and limited assistance outside our hours of operation)

1.866.209.2615
 

 Member Solutions Centre Hours

Mon-Fri 9:00 a.m. - 5:00 p.m.

Sat 10:00 a.m. to 3:00 p.m.

 

Holiday Hours

All Branches and Member Solutions Centre are closed on the following days:

Christmas Day - Monday December 25th, 2023 

Boxing Day - Tuesday December 26th, 2023 

New Years Day - Monday January 1st, 2024 

40 College Branch Closed December 25th, 2023 - January 1st, 2024

 

General Inquiries by Email

memberhelp@tpcu.on.ca

 
Secure Email Message

Send Us A Secure Message

 
 

Compliments and Concerns

Let us know when we’ve done well or when we’ve let you down. We’re listening because you're a member and your voice counts.

Compliments and Concerns
 

BRANCH LOCATIONS

Find the Branch nearest you below or look for your nearest branch or ATM here.

COLLEGE STREET BRANCH (ATM ON SITE)

40 College St, Room 101
Toronto, ON  M5G 2J3
416.226.3353 or 1.800.561.2557
Fax: 416.962.5451

Manager: Peter Giftakopoulos

Hours of Operation
Monday to Friday 8:30AM to 4:00pm - Closed for lunch 12pm - 12:30pm
(This location does not offer withdrawals or deposits)

DURHAM BRANCH (ATM ON SITE)

3000 Garden Street, Unit 101B
Whitby, ON  L1R 2G6
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.839.5332

Manager: Anna Gomes

Hours of Operation
Monday to Friday 10:00 AM to 4:00 PM - Branch
Monday to Friday 9:00 AM to 5:00 PM - ATM

Durham Branch

HALTON BRANCH

4671 Palladium Way, Unit 2
Burlington, ON  L7M 0W9
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.336.3527

Manager: Donna Aleksovski

Hours of Operation
Monday to Friday 10:00 AM to 4:00 PM - Closed for lunch 1:00pm to 1:30pm

Halton Branch

PEEL BRANCH (ATM ON SITE)

7725 Kennedy Road South, Unit 1
Brampton, ON L6W 0B9
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.796.7163

Manager: Donna Aleksovski

Hours of Operation
Monday to Friday 10:00 AM to 4:00 PM

Peel Branch

TORONTO BRANCH (ATM ON SITE)

105 Gordon Baker Road, Suite 103
Toronto, ON M2H 3P8
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 416.226.5355

Manager: Peter Giftakopoulos

Hours of Operation
Monday to Friday 10:00 AM to 4:00 PM

Toronto Branch

YORK BRANCH 

63 Eric T. Smith Way Suite 130
Aurora, ON L4G 0Z6
1.800.561.2557 or 1.416.226.3353 (Outside of Canada)
Fax: 905.836.4766

Manager: Diane Gelinas

Hours of Operation
Monday to Friday 10:00 AM to 4:00 PM

York Branch

CORPORATE OFFICE

105 Gordon Baker Road, Suite 222
Toronto, ON M2H 3P8
416.226.3353 or 1.800.561.2557
Fax: 416.226.1565

Hours of Operation
Monday to Friday 9:00 AM to 5:00 PM

ONTARIO POLICE COLLEGE

10716 Hacienda Rd, Room 222
Aylmer, ON  N5H 2R3
226.641.5493 or 1.800.561.2557

Financial Services Officer On Site: Sherri Wiebe

Hours of Operation
Monday - Thursday 4pm to 8pm

Ontario Police College
 
TPCUFooterLine01.png
TPCUFooterLine02.png